REFUND AND RETAINER POLICY

Last Updated: June 16, 2026

The LAW OFFICES OF LIBBY KELLY DILL, PLLC operates strictly under the legal professional standards of the State of Michigan.

1. RETAINER FEES ARE ADVANCED DEPOSITS

All funds paid by a client to secure legal representation for Criminal Defense or Appellate services are considered advanced retainer fees. These funds are placed directly into an approved Attorney Trust Account (IOLTA) and are drawn down only as legal work is performed and earned by the attorney, or as explicit flat fees dictate in the signed Retainer Agreement.

2. REFUND OF UNEARNED FEES

If legal representation is terminated prior to the completion of the case, any unearned portion of the advanced retainer fee will be calculated based on hours logged or milestones achieved. Unearned funds will be fully refunded to the client within thirty (30) business days via bank check.

3. NON-REFUNDABLE COMPONENT BASED ON AVAILABILITY

Certain flat-fee arrangements or immediate court appearance retainers are considered earned upon receipt because the firm commits its availability and turns down other potential legal matters. All such conditions are explicitly outlined in your physical Retainer Agreement. Website submission fees or initial consulting terms do not apply unless explicitly billed.

For any inquiries or clarifications regarding billing, transactions, or account balances, please contact us immediately at (989) 252-2455 or via email at libbykeldill@hotmail.com.

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